Terms and Conditions

1. General Conditions

The General Conditions apply to all courses offered by FREEDA language school. The site contains information on courses, course extension, schedules, prices and additional information on each course. Prices are relevant at the time of viewing this information.

2. General information

FREEDA LANGUAGE SPACE S.L. (here after referred as FREEDA) is located at the address: C/FLASSADERS 7-9, PBJ, 08003, Barcelona (Spain), tax identification code B-66068156, and registered in the Trade Register of Barcelona (Book: 43866, page 94, section 8, registration sheet: 440477).

3. Legal regulation applicable to the Agreement and acceptance of general terms and conditions

The General Terms and Conditions will be governed on the basis of the application of Royal Decree 1/2007 as of the 16th of November, approved on the basis of the revised text of the General Law for the Protection of Consumers and Users, Law 7/1998 as of the 13th of April, On General Terms and Conditions of the Agreements, as well as the Civil Code. The general terms and conditions are included as a part of all the Agreements for the provision of language courses, provided on the site, and signed by both parties. On this basis, the parties obtain responsibilities for the execution of the Agreement conditions, even if the Agreement contains additional terms and conditions set for each particular program of the course.

4. Registration, costs, and payment

Registration can be made via e-mail, phone or through the website (feeling in the registration form). To register, you have to provide a copy of ID or passport to the e-mail or visiting the school.

All courses must be paid for in advance. The payment could be made via bank transfer to the school’s account or in cash or by credit/debit card directly in the school’s administration office. The payment is to be done in euros, and transfer fees are not included. If the school needs to pay any charges for bank transfer, the costs are to be covered by the student. Students shall provide the school with a copy of the receipt as soon as the payment is made.

Bank account details

Recipient Name: FREEDA LANGUAGE SPACE S.L.

Account Number: 0049 0771 19 2110793909

IBAN: ES05 0049 0771 1921 1079 3909

Swift: BSCHESMMXXX

Bank Name: Santander

Address Bank Branch: Barcelona, Vila Vila, 101-103

As soon as the school receives a confirmation of the payment made by the student, the school is committed to delivering its services in compliance with all the terms and conditions prescribed in the Agreement.

5. Main Information about the Course

Before starting a training course, if the student has some knowledge of Spanish, he/she will need to take a placement test at reception, to determine the student’s level of the language. Academic advisors have developed special programs for the general, intensive and extensive courses. Students can choose any available program or combine multiple programs simultaneously, depending on the individual needs of each student. Based on placement tests results, Students will be placed in a relevant group applicable to their level: beginner, intermediate or advanced, in accordance with the requirements of the educational standards of the European Union. To achieve this, the school uses appropriate educational materials. The aim of all the courses is to train the students with the skills and knowledge for coping with any language situation and to properly develop the four language skills: reading, writing, speaking and listening.

In order to move up the level students are obliged to take a control test.

The cost of the first student book is included in the tuition fee. Students should purchase required course materials after passing the placement test.

The minimum number of students per class is six, and the maximum is twelve. The school will select appropriately qualified teachers and has the right to replace teachers at any point during the educational process; the student can not appeal against this decision. When one of the teachers terminates the employment contract with the School, the School is committed to finding a replacement, and the student can not unilaterally cancel or challenge the given circumstance.

Opening hours are from 9 am to 8 pm.

There are no classes on weekends and public holidays. The school do not make up classes that coincide with national or regional holidays.

The student will receive a certificate upon completion of the training if their attendance is at least 80% of the total number of hours. Those who are in line with this condition along with successful completion of the final course are entitled to the Certificate of the course completion.

Classes skipped by the student under circumstances not related to school shall not be reimbursed and shall not give the right to the Student request for the refund.

Classes shall be refunded in case the Student failed to attend classes due to force majeure circumstances, or in case the failure is caused by FREEDA. The absence in the classroom or refusal to complete the course shall not be a cause to claim the refund of the course amount.

6. The course cancellation

In the event that, due to a duly justified force majeure (catastrophes, wars, any other similar extraordinary event which the contracting parties could not foresee or which, if foreseen, could not be avoided; personal circumstances do not constitute grounds for cancellation of this contract) or due to the negation of a student visa processed for studies at the FREEDA school, the Student is forced to not begin the classes covered by the contract, the school will reimburse 85% of the total amount paid by the Student for the course not taken. The amounts paid will be refunded within 90 calendar days of the reception of the course cancellation form by FREEDA. In none of the cases will the student be refunded the amount paid in the concept of tuition, school counselling (asesoramiento), accommodation or classes used by him. The Student must notify in writing via e-mail to [email protected] the reason that prevents him/her from starting the classes object of the contract and send the proof of the same within SEVEN (7) days after he/she becomes aware of the situation. The proof of visa refusal must also be submitted to FREEDA within the first 7 days.

FREEDA reserves the right to CANCEL courses that do not reach a minimum of six (6) students enrolled before the start of the course. In this case, FREEDA will reimburse the student the total amount paid. The amounts paid will be refunded within 90 calendar days of the receipt of the course cancellation form by FREEDA. If at any time during the course, the number of students in the group is reduced so that the established minimum of six (6) students per group is not met, FREEDA reserves the right to cancel the course, giving the student the option of making up the classes or postponing them until there is another group of interest. In no case will the amount of the course be refunded once the course has started.

The option to make up the course by means of private classes is solely at the discretion of FREEDA. Under no circumstances will the amount paid for the course be refunded once the course has begun.

The Student is expressly informed that if this contract is a case of distance contracting of those regulated in Article 92 of Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws. the Student has a period of FOURTEEN (14) calendar days to withdraw from the contract without completing any formality other than notifying FREEDA.

The period shall be counted from the date of conclusion of this contract. If the student has started the course classes during this period, he/she will only be reimbursed for the proportional part of the services not received. The amounts paid will be refunded within 90 calendar days after the withdrawal of the student. The amounts paid will not be refunded to the student in the event of withdrawal from the contract once this agreement has been signed in person and the documentation has been collected by the student.