Terms and conditions for cancellation and courses refund

In the event that, due to a duly justified force majeure (catastrophes, wars, any other similar extraordinary event which the contracting parties could not foresee or which, if foreseen, could not be avoided; personal circumstances do not constitute grounds for cancellation of this contract) or due to the negation of a student visa processed for studies at the FREEDA school, the Student is forced to not begin the classes covered by the contract, the school will reimburse 85% of the total amount paid by the Student for the course not taken. The amounts paid will be refunded within 30 calendar days of the reception of the course cancellation form by FREEDA. In none of the cases will the student be refunded the amount paid in the concept of tuition, school counselling (asesoramiento), accommodation or classes used by him. The Student must notify in writing via e-mail to [email protected] the reason that prevents him/her from starting the classes object of the contract and send the proof of the same within SEVEN (7) days after he/she becomes aware of the situation. The proof of visa refusal must also be submitted to FREEDA within the first 7 days.

FREEDA reserves the right to CANCEL courses that do not reach a minimum of FOUR (4) students enrolled before the start of the course. In this case, FREEDA will reimburse the student the total amount paid. The amounts paid will be refunded within 30 calendar days of the receipt of the course cancellation form by FREEDA. If at any time during the course, the number of students in the group is reduced so that the established minimum of four (4) students per group is not met, FREEDA reserves the right to cancel the course, giving the student the option of making up the classes or postponing them until there is another group of interest, or replacing them with private classes, reimbursing the hours not taken in proportion to the cost of 1 private class (33 euros/hour). In no case will the amount of the course be refunded once the course has started.

The option to make up the course by means of private classes is solely at the discretion of FREEDA. Under no circumstances will the amount paid for the course be refunded once the course has begun.

The Student is expressly informed that if this contract is a case of distance contracting of those regulated in Article 92 of Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws. the Student has a period of FOURTEEN (14) calendar days to withdraw from the contract without completing any formality other than notifying FREEDA.

The period shall be counted from the date of conclusion of this contract. If the student has started the course classes during this period, he/she will only be reimbursed for the proportional part of the services not received. The amounts paid will be refunded within 30 calendar days after the withdrawal of the student. The amounts paid will not be refunded to the student in the event of withdrawal from the contract once this agreement has been signed in person and the documentation has been collected by the student.