Terms and Conditions

1. General Conditions
The General Conditions apply to all courses offered by FREEDA language school. The site contains information on courses, course prolongation, schedules, prices and additional information on each course. Prices are relevant at the time of viewing this information.

2. General information
FREEDA LANGUAGE SPACE S.L. is located at the address: C/Cabanes, 40, PBJ, 08004, Barcelona (Spain), tax identification code B-66068156, and registered in the Trade Register of Barcelona (Book: 43866, page 94, section 8, registration sheet: 440477).

3. Legal regulation applicable to the Agreement and acceptance of general terms and conditions
The General Terms and Conditions will be governed on the basis of the application of Royal Decree 1/2007 as of the 16th of November, approved on the basis of the revised text of the General Law for the Protection of Consumers and Users, Law 7/1998 as of the 13th of April, On General Terms and Conditions of the Agreements, as well as the Civil Code. The general terms and conditions are included as a part of all the Agreements for the provision of language courses, provided on the site, and signed by both parties. On this basis, the parties obtain responsibilities for the execution of the Agreement conditions, even if the Agreement contains additional terms and conditions set for each particular program of the course.

4. Registration, costs, and payment
Registration can be made via e-mail, fax or through the website (feeling in the registration form). To register, you also have to attach a copy of ID or passport to the e-mail.
All courses must be paid for in advance. The payment can be made via bank transfer to the school’s account and in cash or by credit/debit card directly in the school’s administration office. The school must receive the full payment in Euros, and transfer fees are not included. If the school has to pay any charges for bank transfer, the costs should be covered by the student. Students should provide the school with a copy of the receipt as soon as the payment is made.
Bank account details:
Account Number: 0049 0771 19 2110793909

IBAN: ES05 0771 1921 0049 1079 3909
Bank Name: Santander
Address Bank Branch: Barcelona, Vila Vila, 101-103
As soon as the school receives a confirmation of the payment made by the student, the school is committed to delivering its services in compliance with all the terms and conditions prescribed in the Agreement.

5. Main Information about the Course

Before starting a training course, students need to take a placement test at reception, to determine the student’s command of the language. Academic advisors have developed special programs for the general, intensive and long-term courses. Students can choose any available program or combine multiple programs simultaneously, depending on the individual needs of each student. Students, depending on the placement test, will be placed in an appropriate group applicable to their level: beginner, intermediate or advanced, in accordance with the requirements of the educational standards of the European Union. To achieve this, the school uses appropriate educational materials. The aim of all the courses is to train the students with the skills and knowledge for coping with any language situation and to properly develop the four language skills: reading, writing, speaking and listening.

The cost of the first student book is included in the tuition fee. Students are required to purchase these materials after passing the placement test.
The minimum number of students per class is four, and the maximum is seven. The school will select appropriately qualified teachers and has the right to replace teachers at any point during the educational process; the student can not appeal against this decision. When one of the teachers terminates the employment contract with the School, the School is committed to finding a replacement, and the student can not unilaterally cancel or challenge the given circumstance.

There are no classes on weekends and public holidays.
The student will receive a certificate upon completion of the training if their attendance is not less than 60% of the total number of hours. Classes skipped by the student under circumstances not related to school shall not be reimbursed and shall not give the right to the Student request for the refund.
Classes shall be refunded in case the Student failed to attend classes due to force majeure circumstances, or in case the failure is caused by FREEDA. The absence in the classroom or refusal to complete the course shall not be a cause to claim the refund of the course amount.

6. The course cancellation
If the course doesn’t require a student visa, the student has the right to cancel the course. In accordance with the Royal Decree 1/2007 as of the 16th of November, approved on the basis of the

revised text of the General Law On the Protection of Consumers and Users, students have the right to get a full refund of the course within 14 days from the date; the course was paid. The cancellation is the annulment of registration with the right to receive the total amount paid, except registration fee. The refusal shall be sent in writing to the school office.

In case the whole pack of documents is prepared by the school for a student to apply for the student visa, the student can not cancel the course and, therefore, receive the amount paid. The School only refunds the entire amount paid if the cancellation of the course is done by the school. If the student has to cancel the course due to a visa refusal, the school will refund a full amount paid for the course, except the sum of 200 EUR which covers the bank charges and the services provided. To get the refund, the students should submit an official report from the Consulate confirming the fact of refusal in issuing the visa.

The Students must provide a copy of the refusal letter within one week from the date of receiving the document from the Consulate.
Any debt of the Student at the end of the course entails the refusal to accept the student for further training.

7. Complaints and claims

The school provides the students’ or their legal representatives’ the official complaints form upon the request.
If you have any questions regarding the terms and conditions, please e-mail us: [email protected]